VoIP (voice over internet protocol) has been widely available for over a decade and experts believe it will completely replace traditional phone systems in the future. As a result, your business will eventually need to make the change. But there is no reason to wait.
If you haven’t yet moved to a VoIP system, you should consider the many reasons to do so now. Following are 6 solid VoIP benefits that will enhance your business operations.
For some small companies, the cost of VoIP may be free, since it really only requires an internet connection. You may have already used Skype to communicate with overseas clients. If you want to replace your entire system, VoIP will have some cost for migration, but, overall, the ongoing cost of VoIP for most organizations is minimal, particularly compared to a traditional phone system.
The specific cost varies according to what type of plan you choose, but VoIP doesn’t require the type of hardware that traditional phone systems do. So you won’t have to rely on the old landline infrastructure and equipment or deal with the hassles of expensive maintenance and upgrades.
The cost of long-distance via your current landline phone system can be quite pricey. VoIP long distance and overseas calls don’t incur additional global calling costs, which can add up to huge monthly savings for your company.
SMBs often require individual employees to wear many hats and conduct business from the office, at home, and on the road. A VoIP system allows you to handle calls anywhere that you have access to the internet. By simply logging in to your account, you can use your laptop, cell phone, or other mobile devices to communicate and collaborate with clients and coworkers. Unless you tell them, the people on the other end of the call won’t know that you aren’t sitting behind your office desk.
This flexibility doesn’t add to the cost of your monthly plan, either. You are guaranteed the ability to call whomever from wherever.
Hot desking is jargon for phone sharing at work. In many offices, employees work at different desks, depending on their current project. Other businesses have multiple shifts, so staff members share a desk. Hot desking means that employees can log in from any shared phone in the office.
Wherever they log in, their profile information will be available at that workstation. In that way, clients can always reach the right person without causing a mad scramble in the office.
Staff members have everything they need to properly communicate, no matter where they are currently working in the building.
VoIP systems provide all the traditional benefits of voicemail with the additional power of. With an approach called “unified communications,” your voicemails can be delivered as an email or text, making it much easier to keep up with your messages while you are on the go.
Hearing and seeing your messages in real time wherever you eliminate the tether of manually logging in to your voicemail multiple times a day to check for missed calls.
Statistics show that employees spend approximately 43 minutes every day dealing with their voicemail – now you can use that time for more productive activities.
Unlike traditional phone plans, VoIP comes with a number of features included in the base price. When you set up your VoIP system, you get automatic access to call waiting, call forwarding, caller ID, voicemail and three-way calling. Your business efficiency may rely on these services, so eliminating them is not an option. When you make the switch, you may be surprised at how much you save by their inclusion in your plan.
Other internet-based features are available as well. You can send documents, pictures, and even video as you are talking. Your VoIP connection will also allow you to video conference and share data with a number of people at once. A VoIP call is usually much more accessible and productive than POTS communication.
Phone Number Portability
Some business owners dread the confusion of changing phone numbers and fear going to VoIP will require this move. In fact, you can keep the same local number(s) as long as you stay in the same geographical area. This FCC ruling makes changing your phone service simple and avoids confusion among your customers. You won’t need to update business cards, stationery, and marketing materials or worry about the wrong number appearing in public and online phone listings. Moving to VoIP only enhances your communication and does not cost your clients.
The business world is moving to VoIP because it offers numerous advantages over landlines. In fact, VoIP has the potential to make regular landlines obsolete. VoIP is reliable, inexpensive and flexible. Your employees can easily use it to conduct business from wherever they are. It costs less than standard phone service and efficiently connects people around the globe. VoIP also offers you many additional features for free, unlike traditional phone companies that charge hefty prices for these “extras.”
The bottom line for your business is that VoIP enhances business communication and saves time and money. Switching systems just makes sense for your team and your customers. Contact a quality VoIP provider and quickly improve your business communication.