1. A good IT provider will provide you with proactive support and not reactive support
2. A good IT provider will conduct a network assessment for your organization
3. A good IT provider will be able to tell you your cost of downtime so you understand your “Total Cost of Ownership” for indirect and direct IT costs
4. A good IT provider will conduct vendor management-you shouldn’t have to sit on the phone and resolve issues with the internet service provider, copier provider, etc.
5. A good IT provider will know if cloud based services are a fit for you
6. A good IT provider will find ways to make sure you spend less on hardware and large capital expenditures through virtualization and other solutions
7. A good IT provider is concerned about your backup disaster recovery, has a plan in place for you, and has tested it.
8. A good IT provider will keep you abreast of the technologies available to keep you compliant with the law
9. A good IT provider will earn your business every month-it will be just as easy to enter in to an agreement as it is to exit
10.A good IT provider will feel like your trusted IT advisor and will show you potential problems you didn’t even realize you had!
Netwise Resources has over 11 years of experience as a trusted IT advisor for companies all over central Indiana. Our clients focus on their core businesses while we maintain and manage our clients’ systems for optimal performance and guaranteed uptime. We proactively monitor our clients 24x7x365 and give them unlimited maintenance and support at a flat rate! You too can see what your technology can do in the right hands! Click here to read The Top 10 Reasons Why Your Servers Should Be Monitored
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