Everything IT

The Person that Wears too Many Hats in the Organization

Among the many organizations we come in contact with, this scenario is one of the most common!

There's that one person in the office that has a primary role but knows a "little something" about IT. Let's call this person "Bob". "Bob" is the "go-to-person" and first point of resolution for all IT issues. "Bob" does what he can for the organization but is unsure of his actions. In the meantime, "Bob" is frustrated because his primary role is business development. He can't focus on building business for the company because he's putting out IT fires.

This puts the company at a disadvantage. This company's IT network is at risk, the company is having some issues with downtime and lack of productivity and an employee can't focus on business development while he's being pulled in an area that is not in his field of expertise.

Unfortunately, this company is fine with the status quo, but the company should factor in the following:

1. The true cost of loss of productivity and downtime

2. The cost of the loss of potential business while "Bob" is tied up in IT issues

3. The escalated cost of potential problems down the road with servers, workstations, etc due to absence of server and desktop monitoring

4. The HUGE risk of improper backup of data or lack thereof

5. The lack of a true assessment of the current state of the IT environment

6. The risk of malware, spyware, and viruses that lead to complete and total operational failure

7. The additional cost when an IT company finally has to be called because "Bob" can't fix the issue.

Without the insight and experience of an IT company, this company is at a point of disservice and at a competitive disadvantage by utilizing a resource that only knows "enough to be dangerous" about IT.

These companies often face catastrophic events and "pay for it later". Let your employees focus on their primary skill sets and leave IT to the professionals!